• Frequently Asked Questions

Are you a manufacturer or a trading company?

We are a 20 years’ manufacturer and 1 years’ golden supplier on Alibaba. We sell both overseas and also in local market.

Can you send us samples to test ? let me know the charge.

Sample order is welcomed for testing first, but need charge sample cost.

Can you quote us your FOB price?

Our price is EXW Shenzhen price, which do not include shipping cost.

How about the retail packing and bulk packing?

Both is acceptable (depanding upon the situation)

How long can I get my cargo?

The goods will be sent out in 5 working days after payment confirmed normally. Sometimes the delivery will be delayed due to the stock shortage. we will keep you informed in time by email.

Who will pay for the cargo return shipping cost?

when you send the goods back to us, the cost is at your side.

I’m shipping at your company at the first time, how can I trust you?

We total understand if you have doubt about us at our first cooperation. You are welcome to visit our company or our factory anytime you like.

How can I get you price list?

Please send email or contact by the Skype, Wechat, Whatsapp,or trade manager to inform us which items you are intertsted in, then we will offer you our price on time.

What payment method do you accept?

T/T, Western Union.

If we come to China, can you arrange the visiting to your factory?

We warmly welcome and look forward to your visiting to our factory at any time.

Copyright 2019 Shenzhen TengYaTong Electronic Co., Ltd. | All Rights Reserved | Designed by Nocti Solution